**If you are interested in any of the opportunities listed below - or any other position in a law firm please contact Geri Moreland to discuss at geri@capitolrecruiters.com
Capitol Recruiters Inc. is a legal recruiting company based in Washington, DC. We represent law firms. These positions are openings with our clients.
CLE Compliance Coordinator – for prominent global law firm. This is a fully remote role. This position is the firm expert/resource on continuing legal education (CLE) and will be responsible for all aspects of CLE accreditation/program qualification/individual attorney tracking/compliance. **Ideal candidate has at least 1 year of current law firm experience working within CLE in some capacity. Prior experience with ViDesktop is desired, and knowledge of CLE rules and familiarity with CLE tracking databases such as ViCLE is required. Candidate will be responsible for providing CLE administration of internal and client facing programs, create/distribute certificates of attendance and maintain the CLE library. They will also be responsible for assisting attorneys with CLE compliance – including understanding CLE rules, making recommendations, assisting with appropriate forms and documentation, and preparing reports. This opportunity is a great part of advancing a CLE career.
Duties: Work with Senior Manager to establish CLE program procedures and processes. Develop/maintain knowledge base of relevant mandatory CLE requirements. Provide CLE assistance, including CLE administration of internal and client-facing programs. Maintain the official CLE, Bar Renewal, and Accredited Provider files. Interpret, and summarize CLE requirements in jurisdictions in which the firm is an accredited provider (California and New York). Answer questions regarding CLE requirements of states other than those in which the firm is an accredited provider. Respond to questions regarding viCLE, outside CLE vendors, the CLE process. Liaise with firm departments on programs offering CLE accreditation. Prepare year-end reports, accredited provider renewal applications to ensure the firm’s accredited provider status in key jurisdictions. Apply for individual program accreditation and/or individual attorney CLE credit in jurisdictions in which the firm is not an accredited provider, as necessary. Maintain and audit CLE program files. Assist attorneys with CLE compliance, including research on CLE rules, analysis of CLE records and recommendations for individual attorney compliance, assistance with bar registration forms, and submission of extension and waiver requests. Maintain online CLE records for attorneys, including updating viCLE to reflect both attendance information for firm-sponsored programs and CLE certificates from outside programs attended by attorneys. Update CLE-related content on the firm’s intranet.
Position Requirements: A minimum of one year of administrative assistant experience in a fast-paced professional environment is required. Excellent written and interpersonal skills. Highly responsive and service oriented. Strong computer skills and exposure to database search - preferably a learning management system. Proficiency in Word, Excel, PowerPoint, and Outlook required. Knowledge of CLE rules and familiarity with CLE tracking databases. Bachelor's degree. Salary is $59k – $82k+ depending on experience and location.
Audio Visual (AV) Manager – for top tier powerhouse global law firm in Washington, DC. This position is responsible for architecting/designing/building/improving global Audio Visual solutions, leading a team of professionals to a deliver gold standard AV experience. This role leads the lifecycle management of real-time conferencing technologies and partners with IT service teams, and other cross-functional stakeholders to adapt solutions to meet evolving needs. **Ideal candidate has skills to think strategically and tactically to meet operational needs. *On site role.
Duties: Leads end-to-end design and oversight of the audio visual solutions. Proactively defines known conferencing use cases and experiences in coordination with cross-functional stakeholders, and architects A/V solutions to further enable business outcomes for each. Partners with Enterprise Applications leadership and staff to strategically align collaboration solutions with real-time conferencing needs. Engages with Service Management leadership, as well as cross-functional partners (e.g., IT Regional leadership, Client Support Services) to unify A/V technology capabilities with the over-arching operational service model. Ensures operational workflows, processes, forms, and supporting documentation are in line with the Audio Visual service expectations. Engages/coordinates with global technical and non-technical stakeholders to form and monitor a voice of the customer. Ensures that A/V solutions enable a consistent conferencing experience firm wide. Oversees/coaches the A/V team to guide and evaluate opportunities for improvement of service. Monitors and reports on conferencing technology performance, service levels, and end user satisfaction. Partners with Help Desk, Regional IT, and Service Management leadership to understand and address ticketing trends. Manages 3rd party A/V conferencing design vendors and services, evaluating performance and commitment to agreed levels. Maintains the A/V budget, inclusive of technology solutions as well as professional services and other costs required to deliver the conferencing experience.
Position Requirements: College degree preferred. Appropriate technical certification(s) preferred. Must have at least seven years of relevant experience, ideally in a large Law Firm. Demonstrated experience designing and managing a global conferencing infrastructure with leading industry AV solutions (e.g., Cisco Telepresence Solutions (CTS). Experience leading audio visual design projects in coordination with IT stakeholders, design architects, and other cross-functional groups. Experience with and knowledge of intuitive conferencing appliances (e.g., Crestron, Cisco). Experience with integrated conferencing and collaboration solutions and platforms (e.g., MS Teams, Zoom, Webex). Experience with design thinking and experience-based design. Ability to serve as a change agent, leading and inspiring others to act. Ability to establish rapport and elicit cooperation from personnel across all levels, including executive management, and cross-functional leadership. Ability to develop and motivate technology teams, inclusive of staff, and 3rd party vendors/consultants. Strong interpersonal and writing communications skills. Salary is commensurate with experience $129k - $182k.
Senior IT Technician for top global law firm in Palo Alto, CA. This role is responsible for leading local IT operations and providing a high-quality technology experience. This role is the sole IT Tech onsite and is 90% desktop/hardware support . This is an onsite position (8:30am – 5pm PT M-F). This role serves as an addition to the Infrastructure, Applications, and Service Management IT teams, providing local technical knowledge, troubleshooting, and systems support. Ideal candidate has strong law firm technical experience across a wide range of technology solutions, including end-user technology appliances, and the applications and services that run on them, office devices and endpoints
Responsibilities: Supports Regional IT Manager, delivering service that is responsive to identified incidents and proactive in continuously improving technology solutions. Leads support at a local level for regional staff, providing continuity in escalation support. Diagnoses/resolves technology problems in a timely manner. Manages the lifecycle of regional technology. Configures/deploys end-user and office devices. Participates in identifying and supporting delivery of proactive maintenance/upgrades. Supports the measurement and reporting of services to evaluate effectiveness. Participates in identifying known technology problems, partnering with IT teams to both remediate and document knowledge articles to prevent issues . Participates in administrating, monitoring, troubleshooting, and supporting regional endpoints, appliances, and devices. Serves as an extension of the centralized AV team to enable collaboration and conferencing. Operates well without specific direction and close supervision, supports junior staff as needed. Manages maintenance contracts with vendors.
Position Requirements: College degree preferred, Technical certifications (MCSE, Cisco CCNA). At least five or more years of relevant experience, ideally in a large law firm. Expertise with Windows 10 and later, Microsoft Office 365 / 2021. Experience in troubleshooting and repairing end user devices and appliances. Experience with current PC imaging standards, hardware configurations, memory configuration techniques, and peripheral hardware and software. Experience with Audio Visual conferencing technologies (hardware and software). Experience with routers, switches, and other networking equipment. Experience with secure LAN infrastructure, firewalls, and VPN technologies. Experience with remote systems such as Citrix. Experience with laptop lifecycle management. Knowledge and understanding of networking infrastructure and devices. Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold-standard experience. Salary is commensurate with experience 80k – 113k Plus OT pay and generous benefits.
IT Analyst for top tier law firm in New York city. *This is a hybrid position with some in office work. This role is responsible for consistent front-line, technical end user support services including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. Candidate will take ownership/provide timely resolution of all incident tickets and change orders. This position interacts with other IT groups to problem solve issues, sets up for quality assurance testing of new hardware/software for new users.
Responsibilities: Conducts installs/moves/changes to office layout for PC's, software, printers, phones, and network components. Effectively communicates, providing guidance and technical support for workstations, applications, procedures, and break fix items working with users, remote team members, and peer groups across the organization to complete assigned work. Timely resolution of all incident tickets and change orders. Assists with equipment installations, hardware racking, cable management, and vendor support/oversight. Interacts with the network engineers, enterprise application administrators, office support teams, litigation support, application developers, information security, application support and training, and procurement and inventory tracking to determine the proper remediation for an issue. Set up and quality assurance testing for new hardware and software. Provides exceptional customer service and support to the firm and the firm’s clients.
Position Requirements: At least three years of experience in providing end-user support, ideally in a law firm with knowledge of law firm software and applications. Experience in providing workstation support in a Microsoft environment and implementing, maintaining, and supporting Windows operating systems and MS Office application suites as well as proficiency in Windows operating systems and Microsoft Office Suite and/or related software. Technical experience configuring and supporting workstations, laptops, printers, and related equipment required. Strong project management and problem-solving skills. Self-motivated and able to successfully perform tasks independently with a minimum of supervision. Proven ability to work successfully with all levels staff and lawyers. Ability to work with tight deadlines in a fast-paced environment while exhibiting a strong attention to detail. Exceptional client service, both internal and external. Flexibility to work alternate shifts and overtime as determined by the Manager. Salary is commensurate with experience $70,000 to $112k++. The actual base salary offered will depend on candidate experience/qualifications.