Conference Services Supervisor -- for top tier global law firm in DC! Interested candidates please respond with a copy of your professional resume. **Take your professional 5 star hospitality experience to the next level! ***Do you have experience supervising conference and event staff at a 5 star hotel? This position is responsible for supervising Conference Scheduler Specialists, Receptionists, and Hospitality staff in this prominent powerhouse global law firm.
This position will provide leadership; oversee day-to-day service quality and serve as initial point of contact for customer/team complaints; assisting the team in troubleshooting customer concerns.
Responsibilities include: Supervising conference scheduler staff, including hiring, coaching, performance evaluations; monitoring, analyzing processes, performance and service levels; consulting with lawyers, staff and external clients to determine objectives and requirements for meetings, depositions, closings, and special events; development and reconciliation of event budgets; planning event agendas, timelines, banquet orders; monitoring the configuration of meeting spaces; financial/statistical reports for department events.
Position Requirements: Bachelor's degree, 5+ years of supervisory experience in a law firm, or 5 star hospitality firm environment working directly in conference planning and special events, proficiency with Microsoft Office, strong interpersonal and written communication skills. Salary commensurate with experience; generous employee benefits offered.
Conference Room Scheduler - For top tier law firm in DC. The hours for this position are 11:30 AM to 8:00PM.
Attention recent college grads!! This is a great opportunity to work for a highly regarded global law firm in their conference services department.
This position is responsible for being the "director of first impressions" for the firm and delivering superior customer service to clients and guests. Candidate will answer busy phones and schedule meetings, seminars, lunches and other events in the firm's 80+ conference rooms. **Must have a Bachelor’s degree, must be proficient with Word, Excel and have some prior database experience. Training is provided on firm scheduling software.
Ideal candidate can make a two year commitment and is looking for a career in the conference/hospitality/events field. Typing 40+ wpm required. This is a busy spot requiring strong organizational/multi-tasking skills and excellent interpersonal communications skills.
Legal Secretaries – For prominent global law firm in Washington, DC. Recent grad with some admin experience? Interested in working for a global law firm? Candidates in this position will be progressively exposed to the complete range of tasks that a legal secretary undertakes and over an anticipated training period of 2 - 4 years will be developed to be fully proficient and competent in all duties and responsibilities expected of an accomplished, experienced legal secretary. Incumbents will be assigned to teams with at least one experienced secretary who will provide oversight and guidance. The supervisor will ensure that the secretary receives assignments that will fully develop their secretarial skills and monitor performance development. Some of the duties for this position include: provide secretarial/administrative support in a Team of 2 or 3 legal secretaries. Candidate will coordinate effective work flow; schedule client meetings, reserve conference rooms, coordinate audio visual equipment and food needs via internal firm reservation software, register Firm guests through Passage Point, coordinate all aspects of lawyers’ travel arrangements (domestic and international) and prepare travel itineraries; monitor and process travel reimbursements, maintain Outlook calendar and monitor crucial due dates for lawyers as required. Other duties include coordinating and communicating pertinent information with other team members, monitor lawyers’ incoming emails (if necessary), receive, register and assist visitors, type, revise and proofread general correspondence, memos, legal documents, reports in Excel, etc. , prepare draft communication outlined by lawyers, utilize iManage document management system effectively as a central repository for all matter related documents, establish and maintain records of documentation in a searchable electronic formats (hard copies only when necessary). retrieve information from storage as requested, send paper files to storage on a periodic basis, maintain lawyers’ time in 3E, proofread and submit finalized time to Accounting on a daily basis (unless client directs otherwise), maintain knowledge of client requirements for billing and prepare client billing as required, prepare New Business Matter and update list of client/matter codes, maintain and follow through on all client billing matters, mandatory participation in the Secretarial Certification Program. Position Requirements: High School diploma required, College strongly encouraged, at least 3 years of relevant work experience, strong interpersonal and written communication skills, ability to prioritize and coordinate work, ability to maintain confidential information, ability to manage workflow and delegate projects as necessary, ability to think critically and analytically in a pressured environment. Systems utilized in this position: iManage, MS Office, Elite, 3E, Chrome River, in house firm reservation software. Salary 50k plus paid OT and generous employee benefits.